Tell me what you need help with.
Phone is usually quickest. Enquiries can be sent at any time, and I pick them up during support hours.
Four ways, all of them fine.
- Phone 07857 272679 Usually the quickest way to sort something out.
- WhatsApp Message me Handy if you want to send a photo of an error message.
- Email hello@pavelstechheaven.com Best for anything with detail or attachments.
- The form Send an enquiry If you would rather write it down than talk.
What happens next
I pick enquiries up during support hours and get back to people as soon as I reasonably can. I do not put a response time on it unless you are on a Care Plan, because I would rather not promise something I cannot always keep.
Response means acknowledging your request and starting to handle it. It does not mean guaranteed resolution or an onsite visit within that time.
Support hours
- Monday to Friday 09:00 to 17:00
- Saturday and Sunday 10:00 to 18:00
UK local time.
Enquiries can be submitted at any time.
Work outside these hours is by prior arrangement only.
This is not a 24-hour or emergency service.
Where I work
I am based in Inverkeithing and work across Fife and Edinburgh.
Core local area
No travel supplement
- Inverkeithing
- Rosyth
- Dalgety Bay
- North Queensferry
- Dunfermline
- South Queensferry
- Cowdenbeath
- Central Edinburgh
Also covered
- Kirkcaldy
- Burntisland
- Kinross
- Wider Fife
- Edinburgh outside the central area
Remote help works anywhere I can reach your screen. Onsite areas, minimums and travel supplements are below.
| Area | Travel supplement | Minimum booking |
|---|---|---|
| Core Local Area Inverkeithing, Rosyth, Dalgety Bay, North Queensferry, Dunfermline, South Queensferry, Cowdenbeath, Central Edinburgh | No travel supplement | 1-hour minimum |
| Extended Fife Kirkcaldy, Burntisland, Kinross, Wider Fife | £20 travel supplement | 1-hour minimum |
| Edinburgh Outskirts Edinburgh outside the central area | £20 travel supplement | 2-hour minimum |
| Outside these areas Quoted individually | Quoted individually | Arranged in advance |
One supplement per visit, whatever the length. Never by the mile, never by the minute, and always confirmed before a visit is booked.
Or write it down here.
Whatever is easiest. If it is quicker to explain out loud, call instead.
Enquiries can be submitted at any time. Support hours are Monday to Friday 09:00 to 17:00, Saturday and Sunday 10:00 to 18:00.
Would rather talk? 07857 272679 or WhatsApp.
Business details
Pavels Kozemjakins, trading as Pavels Tech Heaven
34 Hope Street, Inverkeithing, KY11 1LW
Pavels Tech Heaven is not VAT registered. VAT is not added to the prices shown.