Pricing

Every price on one page.

My core launch prices are listed here. Where work is quoted individually, the scope and price are confirmed with you before anything starts.

Pavels Tech Heaven is not VAT registered. VAT is not added to the prices shown.

Web design

Hosting and the domain are included for the first twelve months on every build.

  • Starter Website A small site, live and doing its job. £299
  • Business Website More pages, booking or enquiry setup, business email. £699
  • Custom Website Quoted after a proper conversation. From £1,299
  • Extra page One more page on an existing build. £75
  • Copywriting If writing the words is the thing stopping you. From £150 for 3 pages
  • Online shop Selling from the site rather than enquiries only. From £250
  • Logo refresh Tidying up a mark you already have. From £199
  • Photography Arranged with a local photographer and billed by them. Quoted individually
  • Hosting after year one Hosting on its own once the first year is up. £180/year + domain

IT support and PC work

Parts and hardware are charged at cost + 15%, confirmed with you before anything is bought.

  • Remote support Remote help, no contract needed. £65/hour
  • PC Diagnosis Finding out what is actually wrong. £25
  • PC Health Restore A slow computer, sorted out properly. £89
  • PC Full Rebuild Windows reinstalled and set up again. £139
  • PC Speed Upgrade An SSD or more memory fitted. £49 + parts
  • New PC Setup & Transfer A new machine set up and everything moved across. £89

Onsite

£85 first hour, then £65/hour

Plus any travel supplement for your area, always confirmed before booking.

Technology protection

Where you go ahead with Protection Setup within 60 days, the Review fee can be credited toward it, leaving a balance of £50.

  • Business Technology Review A structured look at how the business runs on technology, with a written summary. £149
  • Protection Setup Agreed baseline improvements, scoped with you before work starts. £199

Google reviews and NFC

One destination per item. No subscription. Delivery or postage is separate where it applies.

  • NFC Review Card One tap to your review page. £29.99
  • NFC + QR Stand Sits on a counter, tap or scan. £39.99
  • Premium Custom Branded Stand A heavier stand, branded for you. £49.99
  • 3 NFC Review Cards Three cards. £74.99
  • 5 NFC Review Cards Five cards. £119.99
  • Google Business Profile Setup Setup and configuration are agreed with you before work starts. £149
  • Review Kickstart Bundle Google Business Profile Setup, 3 NFC Review Cards, 1 NFC + QR Stand, Configuration and testing. £249

Care Plans

Included time is pooled and used however suits you that month. It does not roll over, so each month starts fresh. Anything past it is charged at the rate below.

Showing
Care Plans compared. Prices, included time, response commitments and what each plan adds.
Feature
Included time each month Pooled, and used however suits you. It does not roll over. 20 minutes 45 minutes 90 minutes
Response During published support hours. Response means starting to deal with it. Within 2 business days Next-business-day response Same-business-day response for requests before 2pm
Extra work beyond the included time £55/hour £55/hour £50/hour
Direct mobile during business hours Not included Not included Yes
Annual Business Technology Review One each year while the plan is active. Normal standalone price £149. Not included Not included Included
Reduced-rate onsite visit Request only, up to one a quarter. A reduced rate, not a free visit. Travel and minimums still apply. Not included Not included On request

Annual Business Technology Review included. One Business Technology Review each year while your Complete plan is active. Normal standalone price £149.

The quarterly onsite visit is charged at £49 first hour, then £55/hour. It has to be requested and booked, it does not build up if unused, and normal travel supplements and onsite minimums still apply.

Fair use: up to 10 staff, one site, up to 15 devices. Plan response times apply during Pavels Tech Heaven's published business days and support hours. Response means acknowledging your request and starting to handle it. It does not mean guaranteed resolution or an onsite visit within that time.

Onsite and travel

One supplement per visit, never by the mile.

Travel is not charged by the minute and there is no mileage calculation. You are told the supplement and the minimum booking before the visit is confirmed.

Travel supplements and onsite minimum bookings by area
Area Travel supplement Minimum booking
Core Local Area Inverkeithing, Rosyth, Dalgety Bay, North Queensferry, Dunfermline, South Queensferry, Cowdenbeath, Central Edinburgh No travel supplement 1-hour minimum
Extended Fife Kirkcaldy, Burntisland, Kinross, Wider Fife £20 travel supplement 1-hour minimum
Edinburgh Outskirts Edinburgh outside the central area £20 travel supplement 2-hour minimum
Outside these areas Quoted individually Quoted individually Arranged in advance

What is never included

  • Third-party software, licences and subscriptions, unless a specific line says otherwise. Anything needed is discussed and confirmed with you before it is bought.
  • Hardware and parts. Charged at cost + 15%, quoted before purchase.
  • Work outside published support hours, which is by prior arrangement only.

How quoting works: you get a fixed price in writing before work starts. If a job turns out to need more than we agreed, we talk about it before it happens, not after.

Pricing

Questions about pricing

  • Are these prices final?

    Yes. Where something has to be quoted individually it says so, and the scope and the price are confirmed with you in writing before work starts.

  • Is VAT added on top?

    No. Pavels Tech Heaven is not VAT registered. VAT is not added to the prices shown. The price you see is the price you pay.

  • What is never included?

    Third-party software, licences and subscriptions are not included in any price unless a line says so. The same goes for hardware and parts, which are charged at cost plus 15% and confirmed before purchase. Anything a service needs from a third party is discussed with you before it is bought.

  • How does the travel supplement work?

    One flat supplement per visit, based on the area, not on mileage or minutes. It is confirmed before the visit is booked, so you always know the total before I set off.

  • Can I cancel a Care Plan?

    Cancellation and notice are set out in the Terms of Business. Read that before you sign up, and ask me if any of it is unclear.

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